Sadly, we missed the mark on this purpose with the D&D Icons of the Realms: Baldur’s Gate 3 Character Boxed Set. If you happen to bought this set by way of our on-line shops, we might be providing a full refund to those that are unhappy with their set. To start a request, please contact customerservice@wizkids.com.
We’re conscious of the current experiences and complaints and are taking them severely. Our workforce is presently investigating these points and taking motion to make this proper for these whose purchases have been negatively affected and to make sure these points don’t recur in future merchandise and reprints.
If you happen to bought your set from a neighborhood retailer, please return it at your level of buy for a full refund. When you’ve got any points, please attain out to us for help on the e-mail above. Nevertheless, if you want for a product alternative, we ask that you simply create a case by way of Wizkids Product Alternative. We are going to work with you to offer a product alternative and be sure that it meets the requirements anticipated.
