That is partially true. Participant suggestions is completely proper concerning the issues they like or dislike, however is nearly all the time incorrect about how one can repair any issues that they’ve recognized or why these issues exist. If a given dev is dealing immediately with public suggestions, then the reply is completely sure – we should parse the suggestions to isolate what the precise drawback is, determine whether or not the issue wants addressing and, if that’s the case, provide you with an affordable resolution for that drawback. Devs that immediately interact with the general public are representatives of the corporate and the franchise, which suggests they’re held to a better customary than a typical shitposter on social media.
Nevertheless, not all devs deal immediately with the general public. There are literally thousands of sport devs that don’t discuss to the general public about their work or acquire suggestions immediately – I’m one in every of them! In actual fact, the few public-facing devs at AAA studios should endure pretty in depth neighborhood administration coaching due to the quantity of ragebait they have to take care of as a public-facing consultant of the franchise.
Most sufficiently-large video games have a minimum of one neighborhood supervisor (or as much as an entire staff) whose job it’s to gather participant suggestions (even the ragebait) and translate it into actionable data for the devs. Basically, the neighborhood administration staff tanks all of the crap for the devs so we are able to consider engaged on the sport. They get the popularity among the many neighborhood for being the participant neighborhood “face” of the franchise, however their work is usually thankless and troublesome within the tough occasions.
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