Friday, April 3, 2026

‘We fought exhausting:’ Raven QA union secures contract after three years of bargaining


QA staff at Microsoft subsidiary Raven Software program have secured their first union contract after virtually three years of bargaining. 

The Sport Employees Alliance-CWA (GWA-CWA) fashioned in January 2022 with help from the Communications Employees of America (CWA), turning into the primary unit inside Activision Blizzard to determine a union.

Now, after years of negotiating (and a high-profile merger that resulted in Microsoft buying Activision Blizzard), GWA-CWA has ratified a contract that may assure a ten % wage enhance over two years with further raises by way of advantage and promotions. 

It’ll additionally get rid of crunch and the necessity for seven days’ discover for obligatory extra time, whereas offering expanded incapacity lodging and layoff protections together with severance, recall rights, profession transition companies, and beneficiant COBRA subsidies.

It is a notable win for GWA-CWA, which at the moment consists of 19 members. The union mentioned the victory will guarantee QA staff are lastly valued. 

“Going from organizing to sitting throughout the desk from one of many largest tech firms on this planet was an enormous studying curve, however we by no means overpassed why we have been there,” mentioned Autumn Prazuch, QA tester at Raven Software program and bargaining committee member.

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“We fought exhausting for raises and job buildings that may lastly make QA a sustainable profession path, and we have been in a position to negotiate limitations on obligatory crunch. Ratifying this contract is a win for recreation staff all over the place who’re able to take step one towards a greater future.”

CWA says online game unions are “setting new requirements”

CWA District 4 Vice President Linda L. Hinton mentioned the contract is proof that online game staff who arrange can ship “lasting modifications within the office.”

“By reaching an settlement with Microsoft that places limits on extreme sustained extra time, also called crunch, these members are tackling one of the vital exploitative practices within the trade and setting new requirements for high quality assurance testers and online game staff general.” added Hinton. “We’re happy to welcome these members into the CWA District 4 household.” 

The CWA has helped plenty of Microsoft staff set up unions lately. Microsoft pledged to permit its staff to arrange unimpeded after signing a labor neutrality settlement with the CWA to assist push by way of its Activision Blizzard merger—though some union members have accused the corporate of dragging its toes throughout negotiations. Microsoft, for its half, refuted these claims. 

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GWA-CWA is the second Microsoft union to ratify a contract in 2025. Earlier this 12 months, over 300 union staff at ZeniMax Media achieved the identical feat after two years of negotiations. The contract delivered across-the-board wage will increase, minimal salaries, and protections in opposition to arbitrary dismissal for members of ZeniMax Employees United-CWA. 

Microsoft’s unionized staff stay in negotiations with the tech big after it selected to make 9,000 folks redundant, together with many throughout its online game division.  Talking to Sport Developer final month, a quantity ZeniMax employees—together with some union staff—lambasted the corporate over its “inhumane” therapy of staff when saying the cuts. 



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